This week, I have had to keep reminding myself that I enjoy what I do for a living, because this first work week of 2005 has been absolutely hellacious.
Early in the week, most of my hell was caused by the fact that my boss just returned from a three-week vacation in Australia, and as a result, we had a lot to review. As a result of our review, I received quite the "to do" list.
Then - yesterday happened. I don't want to get specific, but if you really know me and about my work, ask me in person or via email and I'll fill you in.
Let's just say that there is an electronic process that generates revenue for my company. Yesterday, it was discovered this process hasn't worked in over 6 weeks. An investigation begins.
Let's also say there's an email message sent out that encourages this revenue-generating process to occur oh, once a quarter. And that message went out this morning.
And, let's say that even if the process had been working, the links in the email messages were incorrectly formatted and would not have worked anyway.
There are MANY levels of "how did this happen?" here, including, but not limited to:
Why wasn't the broken process found out before 6 weeks had lapsed?
Why weren't the parties responsible for discovering the break aware an email message was going out today?
Why weren't the parties responsible for sending the email message aware the break had been discovered?
Why wasn't the broken process re-discovered during the testing of the email message?
Why weren't the incorrect links discovered as well?
What's making things worse for me is that although none of this is my responsibility, I feel like I should have been able to keep all of this from happening, even though I have been working myself into the ground long before the problem began and have no business taking ownership of things "just to be safe". Up until 6 months ago, I would have.
Now, I'm just counting down the minutes until happy hour (less than 90, if traffic is decent) and the days until my vacation (29).