Monday, July 17, 2006

Some things never change...

So I get back to work and find I can't login to our task assignment/tracking system. I follow procedure and send a notice to the IT Help desk.

The response:

A Technical Support Specialist should personally be contacting you within 8 business hours with a more specific time estimate.***

Your request priority is: Critical
Based upon priority, available technicians, and workload, we estimate that service will be provided in 4-6 business hours.

So, in 8 hours, I'll find out just when in the next 4-6 hours they will get around to helping me.

:)

2 comments:

JJs dada said...

.....all the more reason to stay home every day and play with the little man...

Linda said...

Is that permission for me to give my two weeks' notice? :)